FasterQ
Call Tracking for Clinics · India

Never Miss a Patient Inquiry. Fill Every Appointment.

Call tracking built for Indian clinics, hospitals, and diagnostic centres. Works on your existing phone numbers. No VoIP, no extra hardware.

35%
Calls missed at peak hours
Faster call-back
Real-time
Appointment dashboard
₹99/mo
Per front desk agent

Industry stats validated from Indian market data and FasterQ customer outcomes.

The Problem

What Clinics & Healthcare teams struggle with every day

Missed patient calls

Front desk staff are busy with walk-ins. A patient calls to book an appointment, no one picks up, and they book at the clinic down the road.

No call attribution

You run ads on Google, Instagram, and Practo. You have no idea which one is sending the most bookings.

Zero visibility across branches

If you run multiple locations, you cannot see how each front desk is handling calls without calling them yourself.

The Solution

How FasterQ solves it for Clinics & Healthcare

SIM Call Tracking

Track every call to every branch from one dashboard. Know which calls were answered, missed, or went to the wrong person.

Call Recording

Record patient inquiry calls. Use them for training, quality checks, and resolving disputes about appointments or advice given over the phone.

Analytics Dashboard

Peak hour reports, agent-wise answer rates, missed call trends, and ad source breakdown. Built for clinic managers.

CRM Integration

Auto-sync patient inquiries to your CRM or booking software. No manual entry. Every call becomes a trackable lead.

How It Works

Live in 4 simple steps

01

Setup account

Add your clinic branches and front desk staff.

02

Add agents

Each staff member installs FasterQ on their Android phone.

03

Start tracking

All patient calls appear live with source and status.

04

Fill appointments

Instant missed call alerts help you call patients back fast.

Results from the Field

Real clinics & healthcare teams. Real outcomes.

Case Study

How a Mumbai Dental Chain Reduced Missed Appointments by 38%

A five-branch dental clinic in Mumbai was losing 20 to 30 appointment bookings every week because the front desk could not handle call volumes during morning and evening peak hours. Evening ad slots were being cut because website traffic appeared low. After deploying FasterQ, the team discovered that evening ads were actually driving the highest call volume. Patients browse during the day but call during their commute. Missed call alerts allowed staff to call back within 10 minutes.

38%
Fewer missed appointments
29%
More confirmed bookings
"

We were cutting our evening Google Ads because traffic looked low. FasterQ showed us that those ads drove the most calls. We kept them and filled 30 more appointments per week.

Operations Manager, Dental Chain, Mumbai
"

The WhatsApp morning report tells me each front desk's missed call rate. I know which branch needs extra staff before I even reach the clinic.

Administrator, Multi-Specialty Clinic, Bangalore
Why FasterQ

FasterQ vs basic call logging for clinics & healthcare

Feature
Basic logging
FasterQ
Track ad or portal source
Missed call alerts
Instant WhatsApp
Branch-wise dashboard
All locations
Call recording for training
Both sides
CRM or booking system sync
Manual
Auto-sync
Works on existing phone numbers
❓ Got Questions?

Frequently asked questions

Q

What is call tracking software for clinics in India?

It is a tool that logs every patient inquiry call to your clinic. You see which ad or platform drove the call, which staff member handled it, and whether it was answered. FasterQ works on SIM cards used by your front desk staff.

Q

Does it work with Practo and other health platforms?

Yes. When a patient clicks to call from Practo or any platform, the call lands on your front desk SIM and FasterQ logs it with the source.

Q

How does FasterQ handle missed calls for clinics?

The moment a patient call is missed, your manager gets a WhatsApp alert instantly. You can call the patient back before they book somewhere else.

Q

Is there a clinic-specific pricing plan for FasterQ?

FasterQ starts at ₹99 per agent per month. Clinics typically add front desk staff per branch. You pay only for active users.

Q

Can it record patient inquiry calls on Airtel and Jio?

Yes. FasterQ works on all major Indian carriers. Recording is available on Android. Patients should be informed that calls may be recorded.

Q

Is call recording legal for clinics in India?

You can record calls on your clinic's official phone numbers. You should inform patients at the start of the call that the conversation may be recorded for quality purposes.

Q

Can FasterQ track calls across multiple clinic branches?

Yes. You can add multiple branches and view agent-wise call data for each location in one dashboard.

Q

Does FasterQ integrate with clinic management software?

FasterQ integrates with Zoho, HubSpot, and LeadSquared. Custom integrations are available on request for clinic-specific booking software.

Q

How do I track which ad campaign is driving patient calls?

FasterQ tags each call with its source based on how the caller found your number. You can see which Google Ad, social media campaign, or listing is generating the most inquiries.

Q

Can FasterQ send appointment reminders through WhatsApp?

FasterQ focuses on call tracking and daily reports. For appointment reminders, you can sync call data to your CRM and trigger reminder workflows from there.

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