Track Every Sales Call. Convert More Walk-Ins.
Call tracking for Indian retail teams running on SIM cards. No VoIP, no new number, no complex setup. Works on Airtel, Jio, and Vi.
Industry stats validated from Indian market data and FasterQ customer outcomes.
What Retail teams struggle with every day
Lost product inquiries
A customer calls to ask about stock or pricing. Your sales staff is busy on the floor. No one answers. The customer orders from another store or an e-commerce platform.
No attribution for ad spend
You advertise on Google, on Meta, and in local newspapers. You have no data on which channel actually drove a call or a walk-in.
No manager oversight
With multiple store locations, the manager cannot tell who is handling calls well and who is dropping inquiries without doing manual audits.
How FasterQ solves it for Retail
SIM Call Tracking
Automatically log every inbound and outbound product inquiry call across all store locations. One dashboard for all data.
Call Recording
Record sales conversations to identify objections, check pricing communication, and train staff on closing techniques.
Analytics Dashboard
Store-wise call volume, missed call rate, peak inquiry hours, and ad source attribution. Built for retail managers.
CRM Integration
Sync every caller to Zoho or LeadSquared. Build a customer database automatically without manual data entry.
Live in 4 simple steps
Setup account
Add your store locations and sales team.
Add sales staff
Each member installs FasterQ on their Android phone.
Start tracking
Every product inquiry and sales call appears live on the dashboard.
Convert more
Use call data to train staff, fix gaps, and close more inquiries.
Real retail teams. Real outcomes.
How a Delhi Electronics Retailer Reduced Missed Sales Calls by 55%
A four-store electronics retail chain in Delhi was losing a significant number of calls during weekday afternoons when staff were busy with in-store customers. The owner had no way to measure the problem. After deploying FasterQ across all four stores, the team discovered that nearly 30 percent of all calls were being missed between 1 PM and 4 PM. They introduced a staggered lunch break system for the sales team, which dropped the missed call rate sharply within two weeks.
I had a feeling we were missing calls but I had no proof. FasterQ gave me the numbers and I fixed the problem in two weeks.
The daily WhatsApp report replaced my morning store calls. I already know the numbers before I start my day.
FasterQ vs basic call logging for retail
Frequently asked questions
QWhat is a sales call tracker for retail teams in India?
What is a sales call tracker for retail teams in India?
It is a tool that logs every call coming into your retail store automatically. You see which ad or channel drove the inquiry, how it was handled, and whether it converted. FasterQ runs on your staff's existing Android phones.
QDoes FasterQ work for single-store retailers and multi-location chains?
Does FasterQ work for single-store retailers and multi-location chains?
Yes. A single store can start with one or two agents. A retail chain can add all stores and view them in one centralised dashboard.
QHow does FasterQ handle missed calls for retail sales teams?
How does FasterQ handle missed calls for retail sales teams?
Every missed call sends an instant WhatsApp alert to the store manager with the caller's number and the time of the call. Staff can call back immediately.
QIs there retail-specific pricing for FasterQ?
Is there retail-specific pricing for FasterQ?
FasterQ starts at ₹99 per agent per month. A two-person sales team costs ₹198 per month total, with no setup fee and no long-term contract.
QCan FasterQ record sales calls on Jio and Airtel for retail staff?
Can FasterQ record sales calls on Jio and Airtel for retail staff?
Yes. FasterQ works on all major Indian carriers and records both sides of calls on Android devices where recording is enabled.
QHow does FasterQ help me understand which ad is driving retail inquiries?
How does FasterQ help me understand which ad is driving retail inquiries?
Each call is tagged by source. You can see whether callers found you through Google, Facebook, a local newspaper ad, or Justdial. This shows you where to spend and where to cut.
QCan FasterQ track product inquiry calls across multiple store branches?
Can FasterQ track product inquiry calls across multiple store branches?
Yes. All stores are visible in one dashboard. You can filter by store, agent, date, or call status to see exactly where inquiries are coming from.
QDoes FasterQ integrate with retail POS or CRM software?
Does FasterQ integrate with retail POS or CRM software?
FasterQ integrates with Zoho CRM, HubSpot, and LeadSquared. Custom integrations are available on request.
QHow do I use call recordings to train retail sales staff?
How do I use call recordings to train retail sales staff?
With recording enabled, you can listen to any call from the dashboard. You can identify where a staff member lost the sale and use that conversation as a training example.
QCan FasterQ help me track calls from WhatsApp Business?
Can FasterQ help me track calls from WhatsApp Business?
FasterQ currently tracks SIM-based calls and WhatsApp calls on Android. You can see WhatsApp call data alongside regular call logs in your dashboard.
Never miss a retail inquiry again.
₹99/agent/month · No credit card · Setup in 2 minutes
