Privacy Policy

Last Updated: 5th Dec 2025

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information at FasterQ.

Welcome to FasterQ

Thank you for choosing FasterQ. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices, contact us at info@fasterq.in

This Privacy Policy applies to:

  • FasterQ Mobile App (Android/iOS)
  • FasterQ Web Dashboard
  • www.fasterq.in website
  • Any related services, features, marketing, or events

1What Information Do We Collect?

A. Personal Information You Provide

We collect personal details such as your name, phone number, email address, password, company name (optional), device info, and support messages. You must ensure this information is accurate and up-to-date.

B. Information Automatically Collected

When you use FasterQ, we automatically collect usage and technical data such as IP address, device model, OS, crash logs, browser type, and interaction analytics.

C. Information Collected Through the FasterQ App

With your explicit permission, FasterQ may collect:

  • Call logs & call history
  • Call recordings (non–Google Dialer only)
  • Spam detection & unknown number analytics
  • Contact syncing for caller identification
  • Cloud backups of call logs, notes, and recordings (if enabled)
  • AI insights for call behavior patterns
  • Data for multi-device login synchronization

D. Information From Third Parties

We may receive limited information from marketing partners, public databases, or social platforms (if login integrations are added later).

2How Do We Use Your Information?

We use your information to:

  • Provide core features like call tracking & analytics
  • Sync logs, contacts, and recordings across devices
  • Improve performance using AI insights
  • Send service updates and notifications
  • Detect fraud, spam, and suspicious activity
  • Offer cloud backup & multi-device continuity
  • Deliver personalized insights and dashboards

3Will Your Information Be Shared With Anyone?

FasterQ does not sell user data

We only share information when required for:

  • Legal compliance
  • Cloud hosting (AWS)
  • Service providers (analytics, support)
  • Fraud and safety monitoring
  • Business transfer situations (merger/acquisition)

4Do We Use Cookies and Tracking Technologies?

Yes, FasterQ uses cookies, tracking pixels, and analytics SDKs for improving user experience and app performance.

5Do We Use Google Services?

FasterQ may use Google APIs for analytics, crash reporting, or mapping functionalities. Usage complies with Google API User Data Policies.

6Is Your Information Transferred Internationally?

Your data is stored on AWS EC2 + MongoDB in the Mumbai (India) region. Users outside India acknowledge their data will be processed in India.

7How Long Do We Keep Your Information?

We retain your data as long as your account remains active, and up to 1 year post-account termination unless legal requirements demand otherwise.

8How Do We Keep Your Information Safe?

We use SSL/HTTPS encryption, firewalls, secured servers, and strict internal access controls. Although we take strong measures, no digital system is 100% secure.

9Do We Collect Information From Minors?

No, FasterQ does not knowingly collect data from anyone under 18 years. Accounts found belonging to minors will be deleted.

10Data Protection Contact

Bengaluru, India

11What Are Your Privacy Rights?

You may request:

  • Access to your data
  • Correction
  • Deletion
  • Restriction of processing
  • Data portability

12How We Manage User Consent

Users can control app permissions, adjust consent settings, or delete their accounts to withdraw consent completely.

13California Privacy Rights (CCPA)

California users may request data disclosures or deletion of publicly posted content as required under CCPA.

14Do We Make Updates to This Policy?

Yes, this policy may be updated as necessary. The revised date indicates the latest version.

15Is Your Data Secure?

FasterQ uses AWS EC2, MongoDB, firewalls, and secure encryption layers to protect user data.

Data Breach Policy

In the event of a breach, FasterQ will:

  • Activate an internal response team
  • Restrict compromised system access
  • Investigate root causes
  • Notify affected users if high risk
  • Document and prevent recurrence

17How Can You Contact Us?

Bengaluru, India
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