Last Updated: 28th Apr 2026
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information at FasterQ.
Thank you for choosing FasterQ. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices, contact us at info@fasterq.in
This Privacy Policy applies to:
We collect personal details such as your name, phone number, email address, password, company name (optional), device info, and support messages. You must ensure this information is accurate and up-to-date.
When you use FasterQ, we automatically collect usage and technical data such as IP address, device model, OS, crash logs, browser type, and interaction analytics.
With your explicit permission, FasterQ may collect:
We may receive limited information from marketing partners, public databases, or social platforms (if login integrations are added later).
To provide reliable customer support, troubleshoot configuration issues, and improve app performance, FasterQ collects technical diagnostic information from your device and links it to your account (User ID and Branch ID). This data is sent only when you change an in-app setting — not periodically, and not silently in the background during normal use.
We collect:
This information is sent securely over HTTPS, stored in association with your User ID and Branch ID, and used only for customer support, debugging configuration issues, compatibility checks, and improving app stability. It is never sold, shared with third parties, or used for advertising.
We do NOT collect as part of this diagnostic snapshot:
FasterQ offers an optional Call Privacy feature that hides lead phone numbers from sales agents on the dialer, recents, and contacts during outgoing and incoming calls. To detect when the system Phone or Contacts app is opened, Call Privacy uses Android's Accessibility Service API.
This feature is OFF by default and is enabled per branch by the business owner from the FasterQ admin web dashboard. Before the Accessibility Service is activated, the agent sees a clear in-app prominent disclosure explaining what the service does and does not do, and must explicitly tap "Allow & Enable" to consent.
What the Accessibility Service does:
What the Accessibility Service does NOT do:
The Accessibility Service can be turned off at any time from FasterQ Settings → Tracking → Call Privacy, or from the system Accessibility settings on your device.
This use of the Accessibility Service is not intended to assist users with disabilities. FasterQ does not declare itself as an accessibility tool (isAccessibilityTool = false).
We use your information to:
FasterQ does not sell user data
We only share information when required for:
Yes, FasterQ uses cookies, tracking pixels, and analytics SDKs for improving user experience and app performance.
FasterQ may use Google APIs for analytics, crash reporting, or mapping functionalities. Usage complies with Google API User Data Policies.
Your data is stored on AWS EC2 + MongoDB in the Mumbai (India) region. Users outside India acknowledge their data will be processed in India.
We retain your data as long as your account remains active, and up to 1 year post-account termination unless legal requirements demand otherwise.
We use SSL/HTTPS encryption, firewalls, secured servers, and strict internal access controls. Although we take strong measures, no digital system is 100% secure.
No, FasterQ does not knowingly collect data from anyone under 18 years. Accounts found belonging to minors will be deleted.
You may request:
Users can control app permissions, adjust consent settings, or delete their accounts to withdraw consent completely.
California users may request data disclosures or deletion of publicly posted content as required under CCPA.
Yes, this policy may be updated as necessary. The revised date indicates the latest version.
FasterQ uses AWS EC2, MongoDB, firewalls, and secure encryption layers to protect user data.
In the event of a breach, FasterQ will:
Chat Now